I use design to humanize technology.
What drives me is the positive impact and change I bring to the users of solutions I build, to the careers of those I lead, and to the culture of a company I influence.
I lead design teams and initiatives thoughtfully with strategy, end-to-end design execution and implementation, recruiting, and training. I work with leaders across functions to bring Design into product roadmaps and business strategy as a key differentiator. As head of user experience design at Thomson Reuters, I helped to transform a silo’ed business where design was an after-thought, to design maturity within 3 years, with the support of a design system for mobile applications, talent education and corporate-wide advocacy. With product teams gaining mobile design independence, my team and I shifted focus to product innovation through design, bringing emerging technologies such as artificial intelligence and big data to users in a meaningful way. From experimentations to product launches, I led the design of enterprise and consumer solutions that generated millions of new revenue and cost savings. Also an entrepreneur, I founded and ran Bamboudesign, a digital consultancy studio with offices in France and San Francisco, gaining critical mobile design expertise during the early years of the iTunes Store.
I’m French, I've lived in the Bay Area for 17 years, and I continue to look for the best croissant around! I ride a scooter and bake great lemon madeleines.
A People-First Leader
I guide team members to be their best, by empowering them to be creative and challenge themselves. I lead by example, demonstrating and encouraging accountability, inclusiveness, and support. A strong communicator and influencer, I build on my outgoing penchant to create and nurture relationships across functions and levels. But I’m also a designer at heart and I still roll up my sleeves to design.
My process uses an iterative and problem-solving approach that includes research, defining the problem, brainstorming, prototyping and testing with users. Gaining deep user empathy, i’m able to redefine the challenge at hand to one that is centered around the human problem. I facilitate and participate in ideation exercises to find a broad range of ideas, prototype and test the best ones with users. This iterative process helps identify a solution that makes a positive difference for customers, is feasible, and profitable for the business.
This approach is only effective when it is integrated to a Product roadmap, supported by success metrics, and with the close participation of Product and Engineering.
I love to design with new technologies. With human-centered approaches like Design Thinking or Design Sprints, I work on finding and de-risking disruptive solutions with AI, machine learning, chatbots, VR and big data.
Innovations tend to start with a desire to use a technology or partner with another business to create a mutually beneficial product or service. But what problem are we solving? I lead the dialog with internal and external partners to identify a value proposition, then apply Design Thinking or Design Sprints with the design team to find use cases and solutions.
At work and outside, I facilitate workshops, give lectures and podcasts, organize events and participate in, or moderate panels regularly. I’m also a design coach and mentor.
I have organized and led many lectures and workshops on Design Thinking and the Google Ventures Design Sprint, which both educated an audience and delivered results. I’ve also spoken at these events:
Podcast on product innovation design
Panel discussions on Corporate Innovation
Panel moderation on VR/AR/MR with Google, Facebook, Cisco at the Grace Hopper Celebration of Women in Computing
Diversity & Inclusion events to raise awareness on the gender gap in STEM
“Design is not style. It’s not about giving shape to the shell and not giving a damn about the guts. Good design is a renaissance attitude that combines technology, cognitive science, human need, and beauty to produce something that the world didn’t know it was missing.”
— Paola Antonelli, senior curator of the Museum of Modern Art, New York City